We work with clients in different market sectors and countries with different cultures and business models. We have worked with global companies, SMEs’, B2B, B2C, Government Agencies and Not-for-Profits.
Despite all these apparent differences, they are often addressing surprisingly similar challenges. Without exception they are all having to adapt to change and recognise they need help to manage the ‘soft stuff.’
So lessons learned in a company that builds train systems, can often be transferred to a completely different sector, such as Banking or global Health Care. Why reinvent the wheel when you can learn from the experience of others?
That's why we say our clients teach us everything we know.
Designing and implementing a new corporate identity and communications strategy for a privatised UK utility.
A naming, identity and design project for a Dutch AI start up.
Creating a Pan-European brand strategy for a major European paint manufacturer.
A corporate identity exercise to launch the very first telephone bank in Ireland.
Developing a retail strategy for a major building society.
Being invited to join an International Bank’s UK merger and acquisition team.
Leading a merger process for a major International development agency.
Developing a global ‘creative concept’ for a world leading train system manufacturer.
Working with a retail bank to revolutionise its fees and charging strategy.
Advising a group of International development agencies on a naming and market positioning strategy, as they evolved a new federation.
We have also been involved in a host of pure graphic and retail design projects.
A six year relationship with an environmental Health & Safety organisation providing marketing, design and business development advice.
Auditing the operational effectiveness of a Customer Service Centre for a large Housing Association.
Mentoring senior managers of a UN agency.
Ad hoc marketing consultancy projects for a host of SME’s and Start-Ups.
In each case the client wanted an additional injection of strategic thinking, specialist expertise and creative flair to compliment and challenge their in house capabilities.
Sometimes it's a simple phone conversation where a client is looking to ‘bounce an idea around’ with someone who knows their business and who has a different perspective.
The more we know about their business, the more we can contribute and the virtuous circle begins.
Our clients are not defined by size, but by a willingness to improve. We work with start-ups and sole trader, as well as with major multinationals with operations that span the world.
What they have in common, is a belief in the importance of ‘qualitative’ management; managing the ‘softer’ aspects of a business; the people, culture, reputation, communications, brand, as well as the more common ‘quantitative’ aspects. An ‘openness’ to new ideas and new ways of doing things, a commitment to quality and who believe in building longer term, mutually beneficial relationships with business partners.